Privacy Policy
Canalista Tech Solutions ("we," "us," or "our") is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit or use our online platform and services related to hotel channel management software, property management system integration, real-time booking synchronization, revenue management tools, and multi-platform support.
Information We Collect
We collect information that you voluntarily provide to us when you register for an account, subscribe to a service, fill out forms, or communicate with us. This information may include your name, contact details, company information, and any other data you choose to provide. We also automatically collect certain technical information through your use of our online platform, such as IP addresses, browser type, operating system, and usage data through cookies and similar technologies.
Use of Personal Data
We process your personal data to provide and improve our services, manage your account, communicate updates and support, ensure security, and comply with legal obligations. Your data helps us to personalize your experience and enhance the functionality of our software and tools.
Legal Basis for Processing
We rely on various legal bases for processing your personal data, including your consent, performance of a contract, compliance with legal obligations, and legitimate interests such as preventing fraud and safeguarding our platform.
Data Sharing and Disclosure
We do not sell your personal information to third parties. However, we may share your data with trusted service providers and partners who assist us in operating our business, delivering services, and ensuring security, always under strict confidentiality and data protection agreements. We may also disclose information if required by law or to protect rights and property.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, resolve disputes, and enforce agreements.
Your Rights
Under the General Data Protection Regulation (GDPR) and applicable laws, you have the right to access, rectify, erase, restrict, or object to the processing of your personal data. You also have the right to data portability and to withdraw any consent you have given at any time without affecting the lawfulness of processing based on consent before its withdrawal. To exercise these rights, please contact us by mail at the address below.
Cookies and Tracking Technologies
Our online platform uses cookies and similar technologies to improve your experience, analyze usage, and support our services. You can control cookie settings through your browser preferences; however, disabling certain cookies may affect the functionality of the platform.
Security
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. Despite these measures, no method of transmission over the internet is completely secure.
International Data Transfers
As a company based in Italy, your personal data may be processed and stored on servers located within the European Economic Area (EEA). If data is transferred outside the EEA, we ensure such transfers comply with applicable data protection laws and appropriate safeguards are in place.
Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under this age. If we become aware that we have collected data from a minor, we will take steps to delete such information promptly.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly to stay informed about how we protect your information.
Contact Information
If you have any questions or concerns regarding this privacy policy or our data practices, you may contact us by mail at:
Canalista Tech Solutions27 Via delle Stelline, 3rd Floor
Milan, Lombardy, 20121
Italy
We value your trust and are committed to maintaining the privacy and security of your personal data in accordance with all applicable laws and regulations.